Shipping and returns

Returns:
You can find all important information about a return in our Revocation instructions.

Delivery time and service provider:

In Germany the delivery time is approx. 2-4 working days.
(Switzerland, GB, EU domestic/abroad accordingly longer)

Shipping is by UPS.


Shipping costs:

Germany: Free

Within EU: €23.80

For all deliveries within the EU, taxes and duties are included in the product price.

Non EU (Switzerland, United Kingdom, Turkey etc.): €35.00

For all deliveries outside of Europe, import duties (duties, import duties, VAT) may apply, which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and are charged as soon as your package has reached your country. Black Glass GmbH does not withhold any duties and taxes during the checkout process and cannot predict how high your possible duties will be: in the event that such additional duties are incurred, they must be paid in order for your package to be declared through customs. The customer bears the costs incurred. Please contact your local customs office for more information on your country's regulations.

International (United States (USA) included): €65.00

For all deliveries outside Europe, import duties (duties, import duties, VAT) may be charged, which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and are charged as soon as your package has reached your country. Black Glass GmbH does not withhold any duties and taxes during the checkout process and cannot predict how high your possible duties will be: in the event that such additional duties are incurred, they must be paid in order for your package to be declared through customs. The customer bears the costs incurred. Please contact your local customs office for more information on the regulations in your country.