Managing Director: Jo-Han Park
Imprint Link: https://www.black-glass.de/about/
Types of data processed:
- Inventory data (e.g., names, addresses).
- Contact details (e.g. e-mail, telephone numbers).
- Content data (e.g. text input, photos, videos).
- usage data (eg. B. websites visited, interest in content, access times).
- Meta/communication data (e.g. B. device information, IP addresses).
Categories of data subjects
Visitors and users of the online offer (hereinafter we refer to the persons concerned collectively as "users").
purpose of processing
- Provision of the online offer, its functions and content.
- Answering contact requests and communicating with users.
- Safety measures.
- Reach measurement/marketing.
"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or one or more special features, are an expression of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
"Processing" is any process or series of processes in connection with personal data carried out with or without the aid of automated processes. The term is broad and includes practically every handling of data.
"Pseudonymization" is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organizational measures that ensure that the personal Data is not assigned to an identified or identifiable natural person.
"Profiling" is any type of automated processing of personal data which consists in using this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to work performance, economic situation, health, analyze or predict personal preferences, interests, reliability, behavior, location or relocation of that natural person.
"Responsible" is the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data.
"Processor" is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.
Relevant Legal Basis
In accordance with Article 13 of the General Data Protection Regulation, we inform you about the legal basis for our data processing activities. If the legal basis is not mentioned in the data protection declaration, the following applies: The legal basis for obtaining consent is Art. 6(1)(a) and Art. 7 GDPR, the legal basis for processing to fulfill our services and carry out contractual measures as well as to respond to inquiries is Art. 6(1)(b) GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6(1)(c) GDPR, and the legal basis for processing is to safeguard our legitimate interests Art. 6(1)(f) GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) lit. d GDPR as the legal basis.
We take appropriate technical and organizational measures in accordance with Art. Art. 32 GDPR, taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of the processing as well as the different probability of occurrence and severity of the risk for the rights and freedoms of natural persons in order to ensure a level of protection appropriate to the risk guarantee.
The measures include, in particular, ensuring the confidentiality, integrity and availability of the data by controlling physical access to the data and access to, access to, disclosure of, ensuring the availability of and the separation of the data. In addition, we have put in place procedures to ensure the exercise of data subject rights, data deletion and data breach response. In addition, we already take the protection of personal data into account when developing or selecting hardware, software and processes in accordance with the principle of data protection through technology design and through data protection-friendly default settings (Article 25 GDPR).
Cooperation with processors and third parties
If, as part of our processing, we disclose data to other people and companies (processors or third parties), transmit it to them or otherwise grant them access to the data, this is only done on the basis of legal permission (e.g. if the data is transmitted to third parties, for example to payment service providers, for the fulfillment of the contract acc. Art. 6 Abs. 1 lit. b GDPR), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using intermediaries, web hosts, etc.).
If we commission third parties to process data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 GDPR.
Transfers to third countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this happens as part of the use of third-party services or the disclosure or transmission of data to third parties, this will only happen if this to fulfill our (pre-)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or permit the processing of data in a third country if the special requirements of Art. 44 ff. GDPR are met. This means that the processing takes place, for example, on the basis of special guarantees, such as the officially recognized determination of a data protection level corresponding to the EU level (e.g. for the USA through the "Privacy Shield") or compliance with officially recognized special contractual obligations (so-called "standard contractual clauses"). .
Rights of data subjects
You have the right to request confirmation as to whether data is being processed and information about this data as well as further information and a copy of the data in accordance with Art. 15 GDPR.
you have acc. Art. 16 DSGVO the right to request the completion of the data concerning you or the correction of incorrect data concerning you.
You have the right acc. Art. 17 GDPR to demand that data concerning you be deleted immediately, or alternatively according to Art. 18 GDPR to demand the restriction of the processing of the data.
You have the right to demand that the data concerning you that you have made available to us in accordance with Art. Art. 20 GDPR and to request that they be transmitted to other responsible parties.
You also have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR.
right of revocation
You have the right to revoke your consent pursuant to Art. Art. 7 (3) GDPR with effect for the future.
right to object
You have the right to object to the future processing of data relating to you in accordance with Art. Object to Art. 21 GDPR at any time. The objection can be made in particular against processing for direct advertising purposes.
Cookies and the right to object to direct advertising
"Cookies" are small files that are stored on the user's computer. Various data can be stored in the cookies. The main purpose of a cookie is to store information about a user (or the device on which the cookie is stored) during or after their visit to an online offer. Temporary cookies, also called "session cookies" or "transient cookies", are cookies that are deleted after a user has left an online offer and closed his browser. Such a cookie can, for example, save the contents of a shopping cart in an online shop or a login status. Cookies that remain stored even after the browser is closed are referred to as "permanent" or "persistent". For example, the login status can be saved if users visit them after several days. Likewise, the interests of the users can be stored in such a cookie, which is used for range measurement or for marketing purposes. "Third-party cookies" are cookies offered by providers other than the person responsible for operating the online offer (otherwise, if they are only their cookies, they are referred to as "first-party cookies").
If users do not want cookies to be stored on their computer, they are asked to disable the relevant option in their browser's system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
deletion of data
The data processed by us will be deleted or their processing restricted in accordance with Articles 17 and 18 GDPR. Unless expressly stated in this data protection declaration, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory storage requirements. If the data is not deleted because it is required for other, legally permissible purposes, its processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax reasons.
According to the legal requirements in Germany, the data is stored for 10 years in accordance with §§ 147 Paragraph 1 AO, 257 Paragraph 1 No. 1 and 4, Paragraph 4 HGB (books, records, management reports, accounting documents, commercial books, tax-relevant documents Etc.) and 6 years according to § 257 Abs. 1 Nr. 2 and 3 HGB. 1 no. 2 and 3, paragraph 4 HGB (commercial letters).
According to the legal provisions in Austria, the retention period is in particular 7 years in accordance with § 132 Para. 1 BAO (accounting documents, vouchers/invoices, accounts, receipts, business papers, income and expenditure accounts, etc.), 22 years in connection with real estate and 10 years for documents related to electronically supplied services, telecommunications, radio and television services supplied to non-businesses in EU member states and for which the Mini One Stop Shop (MOSS) is used.
Order processing in the online shop and customer account
We process the data of our customers as part of the ordering process in our online shop in order to enable them to select and order the selected products and services as well as to pay for them and deliver them. to allow processing.
The processed data includes inventory data, communication data, contract data, payment data and those affected by the processing include our customers, prospects and other business partners. The processing takes place for the purpose of providing contractual services in the context of operating an online shop, billing, delivery and customer service. In this context, we use session cookies to store the contents of the shopping cart and permanent cookies to store the login status.
The processing takes place on the basis of Art. 6 Para. 1 lit. b (execution of order processes) and c (legally required archiving) GDPR. The data marked as required are necessary for the establishment and fulfillment of the contract. We only pass on the data to third parties within the scope of delivery, payment or within the scope of legal permits and obligations to legal advisers and authorities. The data will only be processed in third countries if this is necessary to fulfill the contract (e.g. at the request of the customer for delivery or payment).
Users can optionally create a user account, especially when viewing their orders. As part of the registration process, users are given the required mandatory information. User accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data in relation to the user account will be deleted unless their retention is required for commercial or tax reasons in accordance with Art. 6 Para. 1 lit. c GDPR. The data in the customer account are retained until they are deleted and then archived in the event of a legal obligation. It is the user's responsibility to save their data in the event of termination before the end of the contract.
As part of the registration and new registration as well as the use of our online services, we save the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests and those of the users in protection against misuse and other unauthorized use. In principle, this data will not be passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 Para. 1 lit. c DSGVO.
Deletion takes place after statutory warranty and comparable obligations have expired, the necessity of storing the data is checked every three years; in the case of legal archiving obligations, the deletion takes place after their expiry (end of the commercial (6 years) and tax (10 years) storage obligation).
Administration, financial accounting, office organization, contact management
We process data as part of administrative tasks and the organization of our business operations, financial accounting and the fulfillment of legal obligations, such as archiving. In doing so, we process the same data that we process within the scope of providing our contractual services. The processing bases are Art. 6 Para. 1 lit. c. GDPR, Art. 6 Para. 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in processing lies in administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, fulfill our tasks and provide our services. The deletion of data related to contractual services and contractual communication corresponds to the information mentioned in these processing activities.
In this context, we disclose or transmit data to the tax authorities, consultants such as tax consultants or auditors, as well as to other fee offices and payment service providers.
In addition, due to our business interests, we store information on suppliers, organizers and other business partners, e.g. for the purpose of later contact. This mostly company-related data is usually stored permanently.
With the following information we inform you about the contents of our newsletter as well as about the registration, dispatch and statistical evaluation procedures and your right of objection. By subscribing to our newsletter, you agree to receive it and the procedures described.
Content of the newsletter: We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipient or legal permission. Insofar as the contents of the newsletter are specifically described as part of a registration, they are decisive for the consent of the user. Otherwise, our newsletters contain information about our services and us.
Double opt-in and logging: Registration for our newsletter takes place using the so-called double opt-in procedure. This means that after registering you will receive an email asking you to confirm your registration. This confirmation is necessary so that nobody can register with other e-mail addresses. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Changes to your data stored by the shipping service provider are also logged.
Registration data: In order to register for the newsletter, it is sufficient if you enter your e-mail address. Optionally, we ask you to provide a name for the purpose of addressing you personally in the newsletter.
The dispatch of the newsletter and the associated success measurement are based on the consent of the recipient in accordance with Art. 6 Para. 1 lit. a, Art. 7 GDPR i. V. m. § 7 Abs. 2 Nr. 3 UWG or, if consent is not required, on the basis of our legitimate interests in direct marketing according to Art. 6 Abs.. 1 lt. f. GDPR in conjunction with Section 7 (3) UWG.
The registration process is logged on the basis of our legitimate interests in accordance with Art. Art. 6 Abs.. 1 lit. f GDPR. Our interest is focused on the use of a user-friendly and secure newsletter system that serves our business interests as well as meets user expectations and also enables us to prove consent.
Cancellation/Revocation - You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You will find a link to unsubscribe from the newsletter at the end of each newsletter. Based on our legitimate interests, we can store unsubscribed e-mail addresses for up to three years before we delete them in order to be able to prove consent given earlier. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that earlier consent is confirmed at the same time.
Newsletter - Mailchimp
The newsletter is sent via the mail service provider "MailChimp", a newsletter mailing platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the data protection regulations of the shipping service provider here: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with the European data protection level (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active) . The use of the shipping service provider is based on our legitimate interests in accordance with Art. Art. 6 Abs.. 1 lit. f. GDPR and an order processing agreement in accordance with Art. 28 Para. 3 Sentence 1 GDPR.
The mailing service provider may use the data of the recipients in pseudonymous form, i.e. without assignment to a user, to optimize or improve their own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletter or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to write to them or pass them on to third parties.
Newsletter - measurement of success
The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is downloaded from our server when the newsletter is opened. if we use a shipping service provider whose server is accessed. In the course of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval are collected.
This information is used to technically improve the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked on. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor that of the shipping service provider used to monitor individual users. Rather, the evaluations serve us to recognize the reading habits of our users and to adapt or adapt our content to them. send other content according to the interests of our users.
A separate revocation of the performance measurement is unfortunately not possible, although in this case the entire newsletter subscription must be cancelled.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf to evaluate your use of our website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Pseudonymous user profiles can be created from the processed data.
We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.
The IP address transmitted by the user's browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; In addition, users can prevent the data generated by the cookie and related to their use of the online offering being collected by Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http:// tools.google.com/dlpage/gaoptout?hl=en.
For more information on data use by Google, setting and objection options, please refer to Google's data protection regulations (https://policies.google.com/technologies/ads) and the settings for the display of advertising by Google (https://adssettings. google.com/authenticated).
The personal data of the users will be deleted or made anonymous after 14 months.
Google AdWords and conversion measurement
We use the services of Google AdWords and the conversion measurement on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR) the services of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, ("Google").
Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
We use the online marketing method Google "AdWords" to place ads in the Google advertising network (e.g. in search results, in videos, on websites, etc.), so that they can be shown to users who have a presumed interest in the ads. This allows us to better target ads for and within our online offerings to only present users with ads that may match their interests. For example, when a user is shown advertisements for products they have been interested in on other online offerings, this is referred to as "remarketing". For these purposes, when our website and other websites on which the Google advertising network is active are accessed, a code is executed directly by Google and so-called (re)marketing tags (invisible graphics or codes, also known as "web beacons") are placed in integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). This file records which websites the user has visited, what content he is interested in and which offers he has clicked on, as well as technical information about the browser and the operating system, referring websites, time of visit and other information about the use of the online offer .
In addition, we receive an individual "conversion cookie". The information obtained with the help of the cookie is used by Google to create conversion statistics for us. However, we only find out the anonymous total number of users who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive any information that personally identifies the user.
User data is processed pseudonymously within the Google advertising network. This means that Google does not store and process, for example, the name or e-mail address of the user, but processes the corresponding data in relation to cookies within pseudonymous user profiles. This means that from Google's point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected about users is transmitted to Google and stored on Google's servers in the USA.
Online presence in social media
We maintain online presences in social networks and platforms in order to be able to communicate with customers, interested parties and users who are active there and to be able to inform them about our services there.
We would like to point out that user data can be processed outside the European Union. This can result in risks for the user, since e.g. the enforcement of user rights can be made more difficult. With regard to US providers who are certified under the Privacy Shield, we would like to point out that they undertake to comply with the data protection standards of the EU.
In addition, user data is usually processed for market research and advertising purposes. For example, usage profiles can be created from usage behavior and the resulting interests of users. The usage profiles can in turn be used, for example, to place advertising inside and outside the platforms that presumably corresponds to the interests of the user. For these purposes, cookies are usually stored on the users' computers, in which the usage behavior and the interests of the users are stored. In addition, data can also be stored device-independently in the usage profiles of the users (especially if the users are members of the respective platforms and are logged in there).
The processing of the personal data of the users takes place on the basis of our legitimate interests in effective information of the users and communication with the users in accordance with Art. 6 Para. 1 lit. f. GDPR. If users are asked by the respective providers for their consent to data processing (i.e. they declare their consent, e.g. by ticking a checkbox or confirming a button), the legal basis for the processing is Art. 6 (1) lit. a., Art. 7 DSGVO.
For a detailed description of the respective processing and the opt-out options, we refer to the information from the providers linked below.
Also in the case of requests for information and the assertion of user rights, we would like to point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can take appropriate measures and provide information directly. If you still need help, you can contact us.
- Google/ YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) - Datenschutzbestimmungen: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
Integration of third-party services and content
Within our online offer, we rely on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR) to integrate content or services from third-party providers, such as videos or fonts (hereinafter uniformly referred to as "content").
This always presupposes that the third-party providers of this content know the IP address of the user, since without the IP address they would not be able to send the content to their browser. The IP address is therefore required for the display of this content. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers can also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user's device and can contain, among other things, technical information about the browser and operating system, referring websites, the time of visit and other information about the use of our online offer, as well as with such information from other sources be linked.
We can use the videos from the "Vimeo" platform of the provider Vimeo Inc, Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Data protection notice: https://vimeo.com/privacy. We would like to point out that Vimeo can use Google Analytics and refer to the data protection declaration (https://www.google.com/policies/privacy) and the opt-out options for Google Analytics (http://tools.google. com/dlpage/gaoptout?hl=de) or Google's settings for data usage for marketing purposes (https://adssettings.google.com/.).
We integrate the function for detecting bots, e.g. when entering data in online forms ("ReCaptcha") from the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection notice: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Use of Facebook Social Plugins
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR) Social Plugins ("Plugins") of the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook").
This can, for example, be content such as images, videos or text and buttons with which users can share content from this online offer within Facebook. The list and appearance of the Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
If a user calls up a function of this online offer that contains such a plugin, his device establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to the user's device, which integrates it into the online offer. User profiles can be created from the processed data. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and therefore inform users according to our level of knowledge.
By integrating the plugin, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example by pressing the Like button or making a comment, the corresponding information is sent directly from your device to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save his IP address. According to Facebook, only an anonymous IP address is stored in Germany.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the relevant rights and setting options for protecting the privacy of users can be found in Facebook's data protection information: https://www.facebook.com/about/privacy/.
If a user is a Facebook member and does not want Facebook to collect data about him via this online offer and link it to his member data stored on Facebook, he must log out of Facebook before using our online offer and delete his cookies. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US site http://www.aboutads.info/ choices/ or the EU site http://www.youronlinechoices.com/. The settings are platform independent, i.e. they apply to all devices, such as desktop computers or mobile devices.